Repair work is expected to take about 3-5 working days, assuming no replacement parts are needed.

The above timeframe may change depending on the nature and extent of the repairs required and any additional damage found.

If it is an insurance repair, the process typically takes around 5-10 working days. Please remember that any applicable excess or VAT must be paid upon collection.

The above timeframe may change depending on the nature and extent of the repairs required and any additional damage found.

The delivery of parts currently in stock can take 1-3 working days to arrive.
However, parts with on-order / out-of-stock status may take approximately 2-3 weeks.

Payments can be made either in cash or through online transactions.
Please note that we do not accept credit transactions at this time.

Our team will provide regular updates via email, text or call regarding the progress of your vehicle's repair.

1. We inspect your vehicle, take photos and videos of the vehicle and its damage, and may run diagnostic checks to identify any hidden issues.

2. Provide us with your insurance claim details (such as your claim reference number, insurer name / contact details, and policy information)

3. Once details have been received we submit the estimate and photos directly to your insurer’s engineering team for authorisation.

4. Once approved, we order necessary parts and set a repair date based on parts estimated delivery times. Where eligible and available, a courtesy car may also be arranged.

5. Repairs begin once your vehicle is on-site. Upon collection, any applicable insurance excess or VAT liability must be paid in full before your vehicle is released.

We work with major insurance companies and networks, including Hastings, AXA, and NFUM.

Yes, if an accident was not your fault, we can manage non-fault third-party repairs. We will provide the third-party details to our claims management team, who will liaise with the third party. Please note that all third-party repairs remain subject to formal liability confirmation and repair approval before work can commence.

Yes, a courtesy car can be arranged upon request, subject to availability. Please keep in mind that a daily charge will apply.

Yes, please submit our form on our contact page

For the most accurate estimate, we highly recommend visiting us on-site so we can thoroughly inspect the damage.

Yes, we offer professional installation, trial fitting, and painting for aftermarket bodykits, spoilers, splitters, and custom panels.

Yes, we perform repairs on alloy wheels and diamond-cut finishes.

For a deeper dive into our repair process, check out our Videos section! They're packed with tips and insights to help you out and learn more about what goes on in our workshop.

Yes, we undertake custom car projects, bespoke body modifications, and special builds.

Because custom projects involve unique fabrication, trial-fitting, and specialised labour, initial quotes are non-binding estimates that may adjust as the build progresses. Major custom projects operate on a milestone payment schedule, requiring an upfront deposit for materials and teardown labor before work begins.

While we aim to deliver high-quality craftsmanship, project timelines for custom builds are estimated and depend on parts availability, engineering requirements, and project scope.